Business is returning in the region; one in three restaurant operators in the UAE are now running at 60%+ revenue than the pre-COVID level.
As the restaurant industry resumes operations after months of restrictions due to the ongoing pandemic, the need to adapt and implement innovative business strategies is crucial. The industry is at a point where new menu concepts, improved dining experiences, and the need for delivery and take-out services have become necessary to serve the customers’ changing behaviors.
To uncover the emerging trends and the growth drivers of the UAE restaurant industry, POSist, a leading cloud-based restaurant technology platform in collaboration with Dubai Restaurants Group (DRG), a not-for-profit organization – under the direct patronage of the Dubai Chamber of Commerce, this week released the PRIME (POSist Restaurant Industry & Market Evolution) Report UAE Edition.
This study is based on a survey of restaurant operators conducted in March 2021 and interviews with executives from quick-service restaurants (QSR), fine dining, casual dining, and cloud kitchen brands. It examines the restaurant industry’s long-term sentiment amid the pandemic and how the sector is adapting to the new normal and preparing for growth.
A Sentiment of Revival
The Rise of Online Ordering
Restaurants Find the Silver Lining in Cloud Kitchen
“The pandemic has been a learning experience for the industry. It has opened up opportunities for the industry to innovate and be future-proof. One of the key takeaways from the survey is that restaurants are becoming technology-driven in every aspect of their business, from managing front of the house to the back of the house operations. The PRIME report outlines the huge opportunity in cloud kitchens, and it’s not surprising that 70% of restaurateurs are willing to invest in setting up a virtual kitchen in the UAE. By exploring investments in cloud kitchens and building an efficient delivery setup, F&B outlets will potentially increase unit growth, add more touchpoints to connect with diners, and above all, build a sustainable model in the longer run.” Ashish Tulsian, Co-Founder & CEO of POSist.
“Absolutely a pleasure to be associated with this trendsetting survey which would go a long way in strategizing the future path that the culinary industry is earmarked to tread in future. Inviting all stakeholders and those who wish well for the sector to partake wholeheartedly and make the initiative a resounding success.” Naim Maadad, Founding Board Member, Dubai Restaurants Group.
To download the report, please visit https://pages.posist.com/prime-report-uae