Source: WAM
In line with the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, to provide the best government services worldwide, the UAE Government launched the UAE API Marketplace, enabling the private sector to co-design, develop multi-channel digital services, and provide a value-added innovative customer experience.
The UAE API Marketplace, which marks the launch of a new, digital PPP model to develop government services, aims to facilitate people's lives by developing interconnected, fast and seamless digital solutions and services, in partnership with the private sector, app developers, and coders, using APIs provided by the government.
The UAE government launched the first partnership on the platform between the Federal Tax Authority, the Telecommunications Regulatory and Digital Government Authority, and Amazon. Through this partnership, the services of the Federal Tax Authority will be linked directly to Amazon's systems, thus promoting the automation of operations and accelerating the registration process of businesses as sellers on Amazon.ae.
The UAE API Marketplace was launched in collaboration between the Emirates Government Services Excellence Programme (EGSEP) and the Telecommunications and Digital Government Regulatory Authority (TDRA).
Ohood bint Khalfan Al Roumi, Minister of State for Government Development and The Future, stated that the API Marketplace embodies the government’s role as a catalyst for promoting collaboration and partnerships with the private sector to develop advanced digital government services. It further goes in line with the government’s directions to accelerate digital transformation and achieve integration to provide a seamless, effective and timely customer experience at any time and place.
The Minister pinpointed that the marketplace represents an enabling ecosystem for coders and developers to leverage government software interfaces in developing new solutions and services and launching startups capable of providing interconnected and seamless digital government services.
She called on companies, entrepreneurs, app developers and coders to benefit from this initiative and expand it by forming new partnerships with government entities to enhance the digital transformation in the UAE.
Mohammed bin Taliah, Chief of Government Services of the UAE Government, stated that: "The UAE API Marketplace will facilitate the integration and interdependence between government and private entities, provide government APIs for companies, developers, coders and innovators, enabling them to participate with the government in developing a new generation of government services, speeding up processes, and [availing services] at any time and place."
The partnership with Amazon represents the early fruit of UAE API Marketplace and a starting point for launching new partnerships. Through this partnership, Amazon UAE will provide an automated business model to facilitate the experience of sellers, thus enhancing the e-commerce practices in the UAE. It further enables keeping pace with the changes in the field of digital economy through forming partnerships between government entities and private sector pioneers.
In March 2021, His Highness Sheikh Mohammed bin Rashid Al Maktoum adopted the UAE Strategy for Government Services during a Cabinet meeting.
The strategy includes initiatives for providing advanced and efficient digital services accessible to customers from anywhere 24/7, and expanding partnerships with various segments of the society.
